Appointment Booking and Request/Response
We have created several systems for the effective use of the web for
A full featured "live booking" system which provides confirmation of
appointments instantly. Requires significant initial setup and persistent web
access. Features in-depth "employee-service-price-duration" relationships.
Implements a scheduling suggestion engine to ensure efficient automated
booking. Includes self-registration, branded interfaces, and email
A more simplified appointment system to allow form-based scheduling requests to
be sent via email and responded and archived to via a web based interface.
Clients select preferred time and indicate window of availability. Minimal
setup is required and it does not require persistent web access.
We have developed at least a dozen different e-commerce systems from very basic
to very sophisticated. Features include:
Inventory management with multi-distributor shipping systems,
Gift certificates and e-gift certificates,
Sales territory restrictions,
Live secure transaction processing,
Multi-tier customer account modeling,
Digital rights management (DRM) for sales of copy-protected video files,
High-volume event ticket sales and on-the-fly bar-coded "e-ticket" PDF
Content Management Systems (CMS)
Content management is ourmost extensive category of development. We have
developed and implemented the following systems:
Systems to manage the updating, synchronization, and display of all types of
digital content including rich text, documents, images, spreadsheets,
multimedia, and digitally protected content.
Browser-based WYSIWYG editor implementation, customization and development
implementing the ContentEditable and DesignMode interfaces and Flash-based
Large scale site-wide banner management systems with flash, image and external
object banners, weighted banner placement, heirarchal precedence/inheritance,
and extensive reporting and statistical breakdowns.
Press release management and file delivery. Implementation of zip compression
components to allow uploading of file directories and download packaging.
Implementation of address geocoding and geographic searching systems with U.S.
postal code database, as well as visual map plotting utilizing the Yahoo! and
Google mapping API's.
Customer Relationship Management (CRM) & E-Marketing
We have implemented significant web-based customer relationship
management systems focused on the use of email marketing and e-newsletters with
the following features:
Large scale normalized databases supporting millions of related records
including client contact records and personal information.
Import and Export functions for real-time integration with office productivity
Mail merge functions generate PDFs based on Avery label templates for easy
printing of mailing lists.
Customer Feedback Systems
Elaborative technologies has developed a web-based survey system allowing the
construction of extensive multi-part surveys including:
Text, multiple choice, scheduling, rating, and custom HTML user input controls.
Powerful decision-tree logic to create input-sensitive adaptive surveys.
Automatic input validation and follow up routines including email, interest
grouping, and CRM-related functions.
Graphical charting systems provide interactive data visualization functions.
Sales Force Automation (SFA)
We developed an extensive sales force automation system for a large
international manufacturer providing:
State-of-the-art internet connected PDA's to sales people in an outside sales
Integration with SAP enterprise database
Development of sophisticated inventory control systems.
We have developed corporate e-learning systems for globally-accessible
technical learning and assesment which include:
Complete learning content management systems with course content development
and uploading tools, source control and versioning.
AICC/SCORM-compliant user tracking and scoring systems for integration with
external user management systems.
Multimedia content delivery featuring audio,video, flash and interactive
Flash-based multi-platform CD-ROM delivery system compatible with PCs, Mac,
Flash Multimedia Development
Our staff includes a master-level certified Flash expert with over 7 years of
flash development experience. We have implemented flash technologies into many
of the preceeding projects as well as the following specific systems:
Complete database-connected flash applications and web sites with audio, video,
Flash-based content management systems including rich-text data entry.
Interactive job application forms, input forms and feedback systems.
Brand-promoting video game featuring dialogue-based product promotions and
customer support systems.
Introduction animations and advertisements for delivery via the web and
roadside electronic billboards.
E-learning and slide show systems, interactive corporate presentations, and
YBN.com: Appointment Booking
SalonBuilder.com: Site Management